Privacy Policy
Effective Date: June 23, 2025
Introduction
Onsite Takeoff Estimates ("OTE", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and software platform (collectively, the "Platform"). By accessing or using OTE, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
- Name
- Company name
- Email address
- Phone number
- Billing address
1.2 Account Information
- Login credentials
- Project history
- Uploaded files and estimate data (only if permission is granted)
1.3 Payment Information
- Processed securely via Stripe
- OTE does not store your credit card or payment details
1.4 Usage Data
- Browser type
- IP address
- Pages visited
- Time spent on the Platform
- Actions taken (e.g., page selections, estimate generations)
2. How We Use Your Information
We use collected data for the following purposes:
- To create and manage your account
- To process transactions securely via Stripe
- To generate automated takeoff and estimate reports
- To improve the functionality and accuracy of our tools
- To provide customer support
- To send important product or service-related communications
3. Data Storage and Security
All personal data is stored in secure, access-controlled systems. Uploaded drawings and project files are not stored unless you explicitly grant us permission by checking the consent box at sign-up. If you do grant permission, your data may be stored temporarily to support customer experience and feedback loops.
- All file uploads and user interactions are encrypted in transit using HTTPS.
- Payment information is processed entirely through Stripe, a PCI-compliant third-party processor.
- We never see or store your full payment details.
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data to third parties. We may share your information:
- With service providers who help us operate the Platform (e.g., Stripe, cloud storage, analytics tools)
- To comply with legal obligations or protect rights and safety
Any third parties who process data on our behalf are contractually obligated to protect it.
5. Cookies and Tracking Technologies
We may use cookies and similar tools to:
- Understand how users interact with our Platform
- Improve page load times
- Track login sessions and estimate generation history
You can control or disable cookies via your browser settings.
6. Your Data Choices
You may request to update or delete your personal data at any time by contacting [email protected]. You may also opt out of non-essential communications. Uploaded project files are deleted automatically unless you have opted in to data storage.
7. Children's Privacy
Our services are not directed toward children under the age of 13. We do not knowingly collect information from children. If we become aware of such data, it will be deleted immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When changes are made, we will update the "Effective Date" at the top of the page. Continued use of the Platform after updates constitutes acceptance of the revised terms.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
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